Help centre
Everything you need to run the books
Step-by-step guides for setting the system up and using it day to day, written against the screens as they are. Start at the top if the company is new; jump to the task if it is not.
Guides
Follow these in order the first time. Each one ends with the company able to do something it could not do before.
01Set up a new company
From an empty account to a company with a chart of accounts, a tax registration and a numbering series ready to post against.
6 min read·6 steps
02Customers, vendors, items and groups
Set up the masters once so every document after it fills itself in correctly.
5 min read·5 steps
03Raise and post a sales invoice
From an empty invoice to a posted journal entry, and what to do when it was wrong.
7 min read·6 steps
04Send your first UAE e-invoice
Register the company on the network, send an invoice through the Access Point, and read what comes back.
6 min read·5 steps
05Purchases, expenses and paying suppliers
Record what you buy, reclaim the VAT on it, and settle it against the right invoices.
5 min read·5 steps
06File the VAT 201
Produce the return from the ledger, check it against the boxes, and know what to do when it disagrees.
5 min read·5 steps
07Reports, and closing a period
Trial balance, profit and loss, balance sheet, ageing — and how to close a month so it stays closed.
4 min read·5 steps
Common questions
The things people ask in the first week.
How much does it cost?
AED 78 per company per month, or AED 780 a year, excluding VAT, with unlimited users and 200 e-invoicing documents a year. Extra documents come from prepaid packs.
Is there a free trial?
Thirty days, no card, with real e-invoicing included.
Can I run more than one company?
As many as you like. Each has its own plan, its own books and its own document allowance, and they are completely separate from one another.
Where is my data held?
In the UAE, with an accredited service provider certified to ISO 27001 and ISO 22301.
Can I import my existing data?
Yes — chart of accounts, customers, vendors, items and opening balances. Send us what you have in whatever format your old system exports and we will map it.
What happens if I stop paying?
The books become read-only. You keep access to export everything; nothing is deleted without you asking for it.
Do you support Arabic invoices?
The whole product is bilingual, including printed documents and the e-invoice itself.
Can my ERP send invoices through you?
Yes, through the API, at the same price as documents sent from the screens.